Terms & Conditions
How To Order
You can order by filling the order form supplied with our brochure. Simply fill in the codes with the colours and quantity. Please specify colours when ordering stones & specifying ring sizes wherever possible. You can call us on the tel numbers, fax or simply email us on our email address.
Ordering
Tel: 02870354862 , 02870354093 , 07712770805 . Outside U.K 0044 (0) 2870354862
Fax: 02870354093
Email: exoticsilver@hotmail.com
Time: 10.00am – 05.00pm . Monday – Thursday
10.30am – 03.00pm . Friday
Prices
Prices are exclusive of VAT and subject to change without prior notice.
New Accounts
Initial orders are on a proforma basis.
Minimum first order of £100, no minimum order thereafter.
Delivery
Any order placed before 2.30pm will be dispatched the same day.
Postage
Royal Mail 1st Class Recorded Delivery Service.
All UK items under £30.00 are posted using Royal Mail 1st Class Recorded Delivery Service.
This service guarantees delivery within 3-5 working days from dispatch and requires proof of signature at time of delivery.
Please note there is no compensation on this service incase your item gets misplaced or lost.
This service costs £3.99.
Royal Mail Special Registered Delivery Service
All UK items over £30.00 are posted using Royal Mail Special Registered Delivery Service.
This service guarantees next day delivery and requires proof of signature at time of delivery and offers compensation for any misplaced or lost items.
This service costs From £6.99 depending on size of parcel but needs to be specified at the time of purchase.
Royal Mail International Registered Delivery Service (Worldwide)
This service guarantees delivery within 3-10 working days depending on the destination of delivery.
This service is a track and trace service offering compensation for any misplaced or lost items.
This service costs from £8.99 depending on the destination of delivery.
Outstanding lines are kept on back order and will be delivered shortly afterwards.
Payment
By cheque made payable to Exotic Silver.
By credit/debit card. We accept Visa, Amex, Mastercard, Switch and Maestro.
By Cash
Accounts strictly 30 days nett.
Returns
To be notified in writing within 7 days of invoice.
Photos
Sizes & colours of photographs may differ slightly from the actual product.