Terms & Conditions

How To Order

You can order by filling the order form supplied with our brochure. Simply fill in the codes with the colours and quantity. Please specify colours when ordering stones & specifying ring sizes wherever possible. You can call us on the telephone numbers, mobile or simply email us on our email address (exoticsilver@hotmail.com).

Ordering 

Tel: 02870354093, 02870354862 , Outside U.K  0044 (0) 2870354862

Mob: 07712770805

Email: exoticsilver@hotmail.com

Time: 9.00am - 5.00pm . Monday - Thursday
9.00am - 3.00pm . Friday

Prices

Prices are exclusive of VAT and subject to change without prior notice.

New Accounts

Initial orders are on a proforma basis.
Minimum first order of £100, no minimum order thereafter.

Delivery

Any order placed before 1pm will be dispatched the same day.

Postage
Royal Mail/Fastway.

All UK items under £30.00 are posted using Royal Mail 1st Class Recorded Delivery Service.
This service guarantees delivery within 1-2 working days from dispatch.

DHL/Royal Mail

All UK items over £30.00 are posted using DHL/Royal Mail Special Registered Delivery Service.

This service guarantees next day delivery and requires proof of signature at time of delivery and offers compensation for any misplaced or lost items.

This service costs From £8.99 depending on size of parcel but needs to be specified at the time of purchase.

Royal Mail International Registered Delivery Service (Worldwide)

This service guarantees delivery within 3-10 working days depending on the destination of delivery.
This service is a track and trace service offering compensation for any misplaced or lost items.
This service costs from £14.99 depending on the destination of delivery

Outstanding lines are kept on back order and will be delivered shortly afterwards.

Payment

By cheque made payable to Exotic Silver.
By credit/debit card. We accept Visa, Amex, Mastercard, Switch and Maestro.
Accounts strictly 30 days net.

Returns 

To be notified in writing within 7 days of invoice.

Photos

Sizes & colours of photographs may differ slightly from the actual product.